Service: IT Due Diligence
Industry: Telecommunications Provider
Intechnica provided IT Due Diligence to Cyara ahead of their recent acquisition of Spearline.
Founded in 2003 and headquartered in Ireland, Spearline presents the most comprehensive global in-country dialing solution, providing mobile and landline dialing assurance to over 80 countries and 200+ points of presence. The company also brings WebRTC testing solutions that enable the monitoring of voice and video through Contact Center as a Service (CCaaS) and Unified Communications as a Service (UCaaS) platforms like Amazon and Zoom.
To support a remote workforce, organizations are moving their communications platforms to the cloud. While this eliminates the complexity of managing the hardware, there is new complexity in testing advanced features that come with these platforms, like AI, video and omnichannel. Cyara offers the only CX assurance platform that can address the complexity of these modern communications systems today, and in the future.Alok Kulkarni, CEO of Cyara.
We are thrilled to join forces with Cyara to bring unmatched excellence to CX assurance. This strategic move enables us to help more customers transform their CX, making every interaction flawless. We are excited for Spearline to become part of this combined powerhouse, and look forward to the positive impact it will have on our customers.Kevin Buckley, Co-Founder and CEO of Spearline.