Working in partnership with Intechnica, Nisa has released a new ‘Direct to Store’ Order Capture System (OCS) for their members.
The new online portal allows Nisa members to order stock from multiple suppliers at the same time, via one centralised point.
In addition to 13,000 product range Nisa distributes centrally from its warehouses, independent retailers can trade with hundreds of smaller and locally sourced suppliers around the UK.
As the retailer must manually order and maintain product and price information directly with these suppliers this requires high administration in store – with up to 400 direct to store suppliers available for Nisa retailers to trade with covering up to a theoretical 100,000 lines.
The ‘Direct to Store’ solution removes this complication by providing a portal where all suppliers can list their product ranges, and an order portal for retailers to place orders with suppliers quickly and efficiently. All product data is also available for retailers to download, massively simplifying the maintenance of product and price in store.
The simplification of the ‘Direct to Store’ operation has seen an increased uptake, with members benefiting from easier invoicing and, more efficient order processing and administration.
Speaking about the success of the new OCS, Nisa Business Manager of ‘Direct to Store’, Adrian Page, said: “The system will give our members better visibility of the variety of products available from the Direct to Store supply base; whether they are local or regional suppliers or more specialist wholesalers, their ranges will all be in one place.
“Phase one is not designed to replace the current Direct to Store processes, but simply to provide an additional channel for members to use. However, once complete, with the future releases and EPOS integration planned throughout this year, the new system will greatly simplify the whole Direct to Store operation for members, vastly reducing administration at store level and improving the whole invoice process.”
Further development plans for self-checkout and a mobile app were revealed at The Nisa Retail Exhibition last month. Nisa also showcased Evolution – the latest version of its business-critical bespoke EPOS system that was designed and created by Intechnica. Head of IT, Peter Walker, commented: “Having developed our online ordering system, Intechnica totally understand the complex ecosystem of systems and processes we operate. We depend on them to constantly monitor and manage our order capture and member facing services – assuring the functional performance of these assets at all times.”
Read more about Intechnica’s work with Nisa in the case study: Nisa’s Custom-Built B2B Platform Flawlessly Processes £1.4bn Orders.